My Usage Not Updating.
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My Usage Not Updating.
03-07-2016 7:14 PM
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Hi, when i click on view my usage, it show's that it hasn't updated since Tuesday 28th June. It just says 0kb used for the last 5 days now.
Re: My Usage Not Updating.
03-07-2016 7:43 PM
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The system does that occasionally.
Plusnet's normal reply is to log onto the router, click "Disconnect", wait a minute and click "Connect" which should cause it to start counting again.
Although sometimes it will just restart itself, again for no obvious reason.
Plusnet aren't going to spend money trying to fix it as most people are on unlimited tariffs so usage isn't important enough at the individual account level.
Re: My Usage Not Updating.
03-07-2016 11:28 PM
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Thanks for the reply. I'll try this and see if it works.
Re: My Usage Not Updating.
04-07-2016 11:39 AM
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SpendLessTime's suggestion generally works, however if it doesn't there's nothing to worry about as you're on an unlimited product.
Re: My Usage Not Updating.
04-07-2016 4:20 PM
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It didn't work, it's still not showing how much has been used.
I know i am on an unlimited contract but i would still like to see how much i am using and i would prefer things to be working as they should be.
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