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My Referrals - monthly credit summary not displaying

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Hooked
Posts: 9
Thanks: 2
Registered: ‎13-07-2016

My Referrals - monthly credit summary not displaying

Is anyone else having issues seeing their referrals summary ? The .csv download works OK but the summary doesn't load.

It's been like this for a while for me, on both Chrome and Edge browsers (PC). Both are up to date.

Is there anything else I need to update ?

 

Capture - PlusNet referrals.JPG

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3 REPLIES 3
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Aspiring Pro
Posts: 210
Thanks: 29
Fixes: 5
Registered: ‎28-09-2020

Re: My Referrals - monthly credit summary not displaying

Try opening the page in private browsing mode (incognito if you use Chrome)

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Hooked
Posts: 9
Thanks: 2
Registered: ‎13-07-2016

Re: My Referrals - monthly credit summary not displaying

Thanks for the suggestion - unfortunately it didn't make a difference and the table still won't display

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Plusnet Help Team
Plusnet Help Team
Posts: 17,868
Thanks: 5,648
Fixes: 954
Registered: ‎21-04-2017

Re: My Referrals - monthly credit summary not displaying

Thanks for your post @mikej 

I'm sorry for the issues with viewing your referral credit. We've currently got an issue logged (internal ref: IMT-6536) about some odd display issues we're having with the member centre at the moment so I wonder if this is related.

While I can't say when that issue will be resolved, we're working deploy the fix as soon as possible so I'd recommend checking back in a couple of weeks on your referral page. Sorry for the inconvenience in the meantime.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team