My First Referral
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My First Referral
11-02-2015 10:35 AM
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I read all the faq and understand that payments are tied to the date and frequency of the referree's first payments, which is obviously stil a few weeks ahead. But should I not at least see the sign up event recorded?
Re: My First Referral
11-02-2015 12:12 PM
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If you can get the person who you referred to raise a question on their account with your username stating you referred them then we can get that added.
Re: My First Referral
12-02-2015 6:57 AM
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I arranged for my mother to change to PN end of December and the change took place mid January with me administering the account. The CS rep said they would put me down for a referral discount so I assumed I didn't need to do anything but I don't see any thing in my account.
Re: My First Referral
12-02-2015 1:01 PM
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Re: My First Referral
12-02-2015 3:53 PM
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Re: My First Referral
13-02-2015 2:20 PM
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Re: My First Referral
16-02-2015 5:31 PM
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Quote from: plusnettony Sorry, I was meant to be picking this up yesterday. It appears my colleagues have already sorted it for you though.
Tony, I assume this was not about my issue as there is no change on my referral panel. I have sent your request as follows. At the time of referral his email was 'peterm.c@btinternet.com'.
================
Hey Peter,
Plusnet records fail to recognise they indeed did send you my referral (your message below confirmed it).
Plusnet have asked for you to contact them direct stating that I did refer you to them - including my user name 'midori5467'.
You can send the confirmation to PlusNet Accounts or append it to the Forum thread under "Accounts & Billing" here:-
http://community.plus.net/forum/index.php/topic,136713.0.html
I cannot see how they fail to log their referral systems with their new accounts but lets' hope they execute their cash back promises better.
Thanks
Barry
On 29/12/2014 10:49, Peter Clay wrote:
> Hi Barry,
> I’ve got the link from Plusnet thanks, but I can’t remember the codeword I need to get from BT! Can you let me know what it was so I can get started.
> Thanks,
> Peter
=========================
Re: My First Referral
16-02-2015 6:09 PM
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Perhaps you could ask your referral to share his cashback with you
To be is to do - Kant
do be do be do - Sinatra
Re: My First Referral
17-02-2015 12:06 AM
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9. We reserve the right to vary the Terms and Conditions of the My Referrals customer referral scheme. We similarly reserve the right to terminate the scheme. Any such changes will normally be announced through our Announcements section available from the Service Status page of our website. It is your responsibility to remain informed as to any changes of the service via these pages and our normal channels of communication.
dick:quote
Re: My First Referral
17-02-2015 12:56 PM
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Do you know if the person you referred has gotten in touch with us yet?
Re: My First Referral
18-02-2015 1:47 PM
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Its in the Quidco terms "if you enter a referral...your cashback will be cancelled"
To be is to do - Kant
do be do be do - Sinatra
Re: My First Referral
18-02-2015 5:00 PM
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Quote from: catelliott Hi there,
Do you know if the person you referred has gotten in touch with us yet?
I chased Peter again. What is the method to get in touch with you?
Re: My First Referral
18-02-2015 5:31 PM
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Re: My First Referral
18-02-2015 10:31 PM
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Quote from: catelliott Best either to raise a ticket at http://help.plus.net or to give our Support Team a call on 0800 432 0200
Here is what Peter said tonight:-
=======================
HI Barry,
sorry I’ve not progressed this sooner with Plusnet. I’ve just tried to sort it, but they don’t seem to want to recognise my Account User name or Password so I can’t contact them. I’ve tried phoning ,but they’re so busy ( I wonder why?) I’ve given up for now. I will keep trying and will let you know how I get on.
Regards,
Peter
=======================
Re: My First Referral
19-02-2015 3:02 PM
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It's probably best that he speak to one of our team in the contact centre, as they can pass data protection with him in ways that the Member Centre can't. If it helps, we're generally fairly quiet first thing in the morning, and we are 24/7
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