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My 12mth Contract

MrBlueyez
Newbie
Posts: 7
Registered: ‎14-05-2014

My 12mth Contract

Hi
My 12mth contract ends next week.
Do I have to notify PLUSNET that I wish to continue?  Smiley
3 REPLIES 3
LinnPlusnet
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: My 12mth Contract

Hi MrBlueyez and welcome to the Forums! Smiley
No, you do not have to notify us that you wish to continue with your services. Once your contract expires you will enter a monthly rolling contract, however, if you wish to re-contract and want to discuss any deals that may be available to you for re-contracting then please contact our Customer Options (cancellations) team who are available Monday - Friday 09:00 - 20:00 and Saturdays 09:00 - 17:30 on 0800 432 0200.
MrBlueyez
Newbie
Posts: 7
Registered: ‎14-05-2014

Re: My 12mth Contract

Hi
Thanks for the reply,that's very helpful!  ; Cheesy
pjmarsh
Superuser
Superuser
Posts: 4,035
Thanks: 1,579
Fixes: 20
Registered: ‎06-04-2007

Re: My 12mth Contract

MrBlueyez, as per the posts here, it may be worth giving them a call if you don't mind entering a new contract.  Particularly if your phone is with Plusnet, or you don't mind bringing it over!
Phil

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.