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Moving out and Need to Leave PlusNet

gcpatty
Hooked
Posts: 7
Thanks: 1
Registered: ‎30-08-2017

Moving out and Need to Leave PlusNet

Hi there,

I've just finished uni and have moved out of my student flat so I would need to leave PlusNet completely and end my connection. I was wondering what the best way is to go about terminating everything. I will not be taking my broadband anywhere else.

Thanks!

3 REPLIES 3
Superuser
Superuser
Posts: 14,503
Thanks: 5,505
Fixes: 31
Registered: ‎22-08-2007

Re: Moving out and Need to Leave PlusNet

Just call the support number and select the option for "I am thinking of leaving".  They will sort everything for you.  If you are still within your minimum contract term, you will have early termination charges to pay.

gcpatty
Hooked
Posts: 7
Thanks: 1
Registered: ‎30-08-2017

Re: Moving out and Need to Leave PlusNet

 

Hi there,

Thanks for the quick reply! Can you remind me of the support number? Just so I'm on the right track.

Thanks again.

Superuser
Superuser
Posts: 14,503
Thanks: 5,505
Fixes: 31
Registered: ‎22-08-2007

Re: Moving out and Need to Leave PlusNet

Customer options

  • 0800 013 2632 (from within the UK)
  • +44 330 123 9197 (from abroad)
  • 8am - 8pm Monday to Friday
  • 9am - 7pm Saturday
  • 9am - 6pm Sunday