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Moving house

Posts: 3
Thanks: 1
Registered: ‎20-04-2020

Moving house

I have returned to the NHS to work in the community and need to move out of the family home for shielding purposes. I have rented a property and would like to move my broadband service from my holiday property, which I can’t use at the moment.

As well as working directly for the NHS I am also a clinical contact tracer, so need a reliable broadband connection.

it doesn’t appear that the house moving team is available in the current situation, so anybody got any ideas?


Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 779
Fixes: 32
Registered: ‎06-08-2018

Re: Moving house

Hi Frankiej,

Thanks for getting in touch, I appreciate your query.


Our Customer Options Team are available and can advise you on your house move and requirements on 0800 432 0080 between the following hours:


08:00 and 20:00 Monday - Friday
09:00 and 19:00 Saturday
09:00 and 18:00 Sunday

Call wait times may be longer during the current period, however I'd ask you to persevere and you will get through.

Thanks - LF