Moving house

[#1]

I have returned to the NHS to work in the community and need to move out of the family home for shielding purposes. I have rented a property and would like to move my broadband service from my holiday property, which I can’t use at the moment.

As well as working directly for the NHS I am also a clinical contact tracer, so need a reliable broadband connection.

it doesn’t appear that the house moving team is available in the current situation, so anybody got any ideas?

Thanks

[#2]

Hi Frankiej,

Thanks for getting in touch, I appreciate your query.

Our Customer Options Team are available and can advise you on your house move and requirements on 0800 432 0080 between the following hours:

08:00 and 20:00 Monday - Friday
09:00 and 19:00 Saturday
09:00 and 18:00 Sunday

Call wait times may be longer during the current period, however I'd ask you to persevere and you will get through.

Thanks - LF