Moving house and giving notice
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19-05-2021 1:03 PM
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I will be moving house shortly after my contract expires to a place where I currently have a BB contract with Plusnet. I'm just wondering how much notice will I have to give? I'm aware of the £30 cessation charge.
Fixed! Go to the fix.
19-05-2021 1:08 PM
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Hi @Swipe,
It'd be best to give us at least 2 weeks notice, though any additional notice doesn't go amiss.
Re: Moving house and giving notice
19-05-2021 1:22 PM
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I'm aware of the £30 cessation charge.
I understood that the cessation charge had been scrapped a couple of years ago.
https://community.plus.net/t5/My-Account-Billing/Cessation-charge/td-p/1590611
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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