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Moving home and transferring my Plusnet account

DSR
Dabbler
Posts: 22
Thanks: 2
Registered: ‎16-03-2022

Moving home and transferring my Plusnet account

I'm looking to move home in around 5 weeks time, so would be considering staying with Plusnet and starting a new contract.

 

However, the current owners move out at the end of this week, and thereafter the house will be empty for the next month, so I imagine their BT line will be disconnected.

 

Will I have to pay any reconnection charge when I transfer my account across?

 

Also, is there anything else I should be doing apart from giving four weeks notice?

1 REPLY 1
Baldrick1
Moderator
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Posts: 11,706
Thanks: 5,204
Fixes: 418
Registered: ‎30-06-2016

Re: Moving home and transferring my Plusnet account

@DSR 

You should ring the House Moves Team and discuss it with them, see. https://www.plus.net/broadband/moving-home/

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