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Moving from TalkTalk

piattj
Dabbler
Posts: 23
Registered: 16-03-2011

Moving from TalkTalk

I have two friends, both with TalkTalk. Following recent widely-reported events, I recommended that they move to Plusnet. One was due to be moved across from Talktalk on 10th Nov, but his move is still not finalised, his Plusnet broadband connection not yet in place & no router arrived.
No word from Plusnet about the delay. Is there a delay moving customers across from other ISPs as the moment? Or is the delay with the outgoing (Talktalk) ISP?
Many thanks...
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,597
Thanks: 279
Fixes: 114
Registered: 01-01-2012

Re: Moving from TalkTalk

Any chance you can PM me their username?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
piattj
Dabbler
Posts: 23
Registered: 16-03-2011

Re: Moving from TalkTalk

Done...
barnyandpippa
Grafter
Posts: 81
Registered: 05-10-2007

Re: Moving from TalkTalk

Don't do it.
At least TalkTalk acknowledge when they've got something wrong. You'll get plenty of errors but no help from PN.