Moving from Extra Fibre to Unlimited Fibre Contact?
I am thinking of moving from extra to unlimited.
The way I read it is that I seem to be getting a speed increase, from 40mb down and 10 mb up with a120Gb daytime limit on my existing Exxtra Fibre contract, to a rate of 69/20mb with an unlimited transfer cap at a price reduction of £1.50 per month.
This almost sounds to be too good to be true. What is the catch?
Will I be locked into a contract for 18 months?
I bet I cant avail of the new user 6 months 50% discount, correct? If I am correct surely this policy encourages churning of the customer base.
I am currently out of my lock in period and looking for a best deal and can see the new customer offers being advertised, not just by yourselves. The maths suggest it would be better to shift, what is there to tempt current users to stay?
garry
The way I read it is that I seem to be getting a speed increase, from 40mb down and 10 mb up with a120Gb daytime limit on my existing Exxtra Fibre contract, to a rate of 69/20mb with an unlimited transfer cap at a price reduction of £1.50 per month.
This almost sounds to be too good to be true. What is the catch?
Will I be locked into a contract for 18 months?
I bet I cant avail of the new user 6 months 50% discount, correct? If I am correct surely this policy encourages churning of the customer base.
I am currently out of my lock in period and looking for a best deal and can see the new customer offers being advertised, not just by yourselves. The maths suggest it would be better to shift, what is there to tempt current users to stay?
garry
Hi there,
As per the FAQ here you would be released from the current contract and be entered into a new one if you were to upgrade to unlimited:
https://community.plus.net/?s=FAQ&x=0&y=0#10
We should be able to carry those discounts over for you.
Everything you've mentioned about this being a good offer?
As per the FAQ here you would be released from the current contract and be entered into a new one if you were to upgrade to unlimited:
https://community.plus.net/?s=FAQ&x=0&y=0#10
Quote I bet I cant avail of the new user 6 months 50% discount, correct?
We should be able to carry those discounts over for you.
Quote would be better to shift, what is there to tempt current users to stay?
Everything you've mentioned about this being a good offer?
