Moving back home - can I get my old package? (Fibre trial bonus)
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Moving back home - can I get my old package? (Fibre trial bonus)
02-05-2017 4:21 PM
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I volunteered for a fibre trial with plusnet years ago, and as a result of volunteering, got slightly upgraded line speed limits on my connection from then on - for which I was very grateful.
I moved home for a few years, staying with plusnet - but into an area with no fibre available. I got the top package I could, and was content with ADSL.
I'm now moving back to the original house, and am wondering if I could qualify for my original bonus package again?
Re: Moving back home - can I get my old package? (Fibre trial bonus)
02-05-2017 4:28 PM
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Thank you for your post, if you are wanting to get the fibre trial you would need to log onto your account through this link: https://portal.plus.net/wizard/?wizard_id=20 and then follow the link for Fibre To The Premises Trial. If you need further assistance please don't hesitate to contact us
Re: Moving back home - can I get my old package? (Fibre trial bonus)
02-05-2017 5:52 PM
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Unfortunately, that's not what I'm asking here - I'll be very happy with the FTTC service I used to have - and am asking if I can have the line speeds configured as I used to have them
Thanks for the prompt reply though!
Re: Moving back home - can I get my old package? (Fibre trial bonus)
02-05-2017 6:02 PM
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Assuming you mean 40/20 or 40/10 the answer is - most unlikely as the only options are 40/2 or 80/20
Re: Moving back home - can I get my old package? (Fibre trial bonus)
02-05-2017 6:59 PM
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So what speeds were you getting on your special FTTC service? Or was it FTTP?
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