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Moving Referals

trigat
Grafter
Posts: 50
Registered: ‎30-07-2007

Moving Referals

Hi is it possible to move referals discount from one account to another?

3 REPLIES 3
Plusnet Help Team
Plusnet Help Team
Posts: 384
Thanks: 48
Fixes: 32
Registered: ‎06-08-2018

Re: Moving Referals

Hi @trigat I'm afraid this is not something we could do unless there were exceptional circumstances whereby  the previous account was affected or closed as a result of our error. However, if you are able to give more context on your question I can look into this further.

 

Kind Regards,

If this post resolved your issue please click the 'This fixed my problem' button
 Satss
 Plusnet Help Team

trigat
Grafter
Posts: 50
Registered: ‎30-07-2007

Re: Moving Referals

No problem, the only reason i ask is because the referals currently go to our old IT company and i just wanted to move them to my account instead.

Plusnet Help Team
Plusnet Help Team
Posts: 384
Thanks: 48
Fixes: 32
Registered: ‎06-08-2018

Re: Moving Referals

@trigat, thanks for clarifying. I'm afraid in this case we would not be able to transfer the referrals over. Feel free to get back to me if you have any questions.

If this post resolved your issue please click the 'This fixed my problem' button
 Satss
 Plusnet Help Team