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Moving House

Gwigz
Dabbler
Posts: 13
Registered: 20-01-2015

Moving House

At the moment I am paying internet for me and my sisters, but I am planning to move out on the 5th to my own apartment.
I want to either keep the line here and get another at the new place, letting them pay me when possible for that line. Not sure what sort of costs that would involve.
Alternatively I could move it and have them set one up. The problem with that is that they'll be roped into a year (or more) long contract (or a more expensive shorter one) when they're only planning on staying till October, before moving to accommodation that has Internet, then only coming back during holidays.
Any suggestions?
3 REPLIES
Superuser
Superuser
Posts: 9,517
Thanks: 868
Fixes: 53
Registered: 06-04-2007

Re: Moving House

Since line rental and broadband can't be turned on and off at will retaining them just for holidays would not be practical. Would using mobile broadband meet your sisters' needs? For your own services you could request a house move to move them to your new property.
Talking to the specialist house moves team seems appropriate (an option on the 0800 432 0200 call menu).
David
Gwigz
Dabbler
Posts: 13
Registered: 20-01-2015

Re: Moving House

Thanks for the suggestion spraxyt, I'll give them a call.
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Moving House

Thanks for addressing this David.
Quote from: Gwigz
letting them pay me when possible for that line.

When you say this, do you mean that you only want the internet active for certain parts of time? Or are you saying that you want two lines active in different properties at the same time? If you mean the latter, I recommend setting up a house move, and then a new account (with a new discount) for your sisters.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet