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Moving House Question

Posts: 24
Registered: ‎14-08-2009

Moving House Question

Moving house and trying to decide
A should I move my account with me, but I cant see any incentives from plusnet to stay with them if I do
B create a new account in my partners name and get discount as new customer
C switch to sky which is already in?
Tried phone customer care, 15 minutes on line no reply!
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Moving House Question

Hi Trevor,
If you'd like to take your services with you, we can arrange for that to happen on the day you move in. You will need to speak to the Housemoves Team who will be able to run through your account in full with you.
Our Call Wait times are improving and we're continuing to work hard to bring these down. If you have time, you may be better off calling tomorrow morning if you don't get through tonight.
Chris Pettitt
Cloud Environments Engineer