I switched to a new supplier on 14/5/18 but I'm being billed for Fibre Extra until 23/6/18. I've tried online chat but they were useless. My phone bill included a credit for overpaid subscription charges but they are still charging for the broadband.
Please, can this be checked as I don't want to have to pay this and then try to get it refunded?
Thread moved from Fibre Broadband to My Account/Billing.
Forum Moderator and Customer Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain He who feared he would not succeed sat still
This topic has been cited by one of the Superusers; the purpose of which is to provide a note for information which might help to focus continued discussion (but might not result in a staff response).
