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Moved to BT FTTP, cancel adsl and sport

lornalaland
Interested
Posts: 1
Registered: ‎04-04-2020

Moved to BT FTTP, cancel adsl and sport

Hi,

 

I moved to BT FTTP on 2/4/2020, it wasn't going ahead because of virus but it did and I'm now with BT.

 

I received email from plusnet saying cancellation was stopped on 31/3/2020 but I haven't had another since telling me my services have been cancelled.  I tried calling cancellations but the message says the service isn't available so how can I check check everything has been cancelled?  Can you please cancel everything for me on my account and confirm.

 

Thanks

Lorna