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Move to unlimited broadband poss?
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- Re: Move to unlimited broadband poss?
Move to unlimited broadband poss?
03-09-2014 4:34 PM
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Hi
I have a friend who signed up some time ago with Plusnet on my recommendation. His broadband package is limited at 2GB per month and this is, naturally, now very limiting. He wants to stay with Plusnet but move to a new package with a higher, perhaps unlimited (as they seem to all be now) bandwidth.
He called PN (again on my recomm) but apparently was told this is not possible. Surely he can be migrated to a better deal, and be kept as a customer?
Please advise. Thanks!
I have a friend who signed up some time ago with Plusnet on my recommendation. His broadband package is limited at 2GB per month and this is, naturally, now very limiting. He wants to stay with Plusnet but move to a new package with a higher, perhaps unlimited (as they seem to all be now) bandwidth.
He called PN (again on my recomm) but apparently was told this is not possible. Surely he can be migrated to a better deal, and be kept as a customer?
Please advise. Thanks!
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Re: Move to unlimited broadband poss?
03-09-2014 4:38 PM
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Hmm..I'm unsure why he's been told this is impossible.
Any chance you can PM me his username and I'll take a look.
Dan
Any chance you can PM me his username and I'll take a look.
Dan
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Re: Move to unlimited broadband poss?
03-09-2014 4:46 PM
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PM sent...
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