More billing issues
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: More billing issues
More billing issues
22-10-2018 2:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: More billing issues
22-10-2018 1:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @Pauldavies84,
I'm very sorry you've been have problems with us lately. I can see that you've spoken to someone this earlier today and this has been escalated to a manager. The manager is scheduled to contact you back to resolve all the issues that have been raised and I've made them aware of this forum post. You should hear back from them shortly.
In the meantime if we can be of any further assistance on the forums please let us know.
Re: More billing issues
22-10-2018 3:00 PM - edited 22-10-2018 3:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: More billing issues
22-10-2018 6:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello @Pauldavies84
I am sorry to hear you were not contacted by a Manager today.
I have created a ticket in response to your query, which you can view by Clicking Here
Please respond back to the ticket, once you have done so notify us on here so we can continue to assist you.
Should you need any further assistance, feel free to ask.
Re: More billing issues
23-10-2018 5:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: More billing issues
23-10-2018 8:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am extremely sorry for the experience you have had with us and as such I can see you have spoken with someone recently who has advised further. Let us know if there is anything else we can help you out with.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: More billing issues