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Monthly usage

Community Gaffer
Community Gaffer
Posts: 14,075
Thanks: 1,648
Fixes: 127
Registered: ‎04-04-2007

Re: Monthly usage

Quote from: Matt
It seems we have a problem open on this (76497)

Looking into this I think it's actually a different problem that Bob's observing Matt (ref: 76648).

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 1,139
Thanks: 4
Registered: ‎20-07-2007

Re: Monthly usage

Mine seems to have been ok for the last few days.
Bob.
Community Veteran
Posts: 1,139
Thanks: 4
Registered: ‎20-07-2007

Re: Monthly usage

I spoke too soon, it's been significantly under reporting again for the last few days.
Bob.
Community Veteran
Posts: 26,786
Thanks: 987
Fixes: 10
Registered: ‎10-04-2007

Re: Monthly usage

This may be related: http://community.plus.net/forum/index.php/topic,119116.0.html
He's being charged for going over 60GB when his total usage is showing around 52GB.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Caojem
Newbie
Posts: 6
Registered: ‎15-10-2013

Re: Monthly usage

I probably should have checked/replied in this topic - thank you again to jelv for drawing my attention to this topic and linking to the post with my issue. I must confess I hadn't thought to check my router usage versus the usage indicated on my personal broadband usage page as I was unaware there was a chance for them to differ or that there could be a problem.