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Re: Monthly usage
08-10-2013 2:29 PM
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Quote from: Matt It seems we have a problem open on this (76497)
Looking into this I think it's actually a different problem that Bob's observing Matt (ref: 76648).
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 16 of 20
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Re: Monthly usage
08-10-2013 2:52 PM
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Mine seems to have been ok for the last few days.
Bob.
Bob.
Message 17 of 20
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Re: Monthly usage
13-10-2013 6:53 PM
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I spoke too soon, it's been significantly under reporting again for the last few days.
Bob.
Bob.
Message 18 of 20
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Re: Monthly usage
15-10-2013 11:32 PM
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This may be related: http://community.plus.net/forum/index.php/topic,119116.0.html
He's being charged for going over 60GB when his total usage is showing around 52GB.
He's being charged for going over 60GB when his total usage is showing around 52GB.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 19 of 20
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Re: Monthly usage
16-10-2013 12:18 AM
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I probably should have checked/replied in this topic - thank you again to jelv for drawing my attention to this topic and linking to the post with my issue. I must confess I hadn't thought to check my router usage versus the usage indicated on my personal broadband usage page as I was unaware there was a chance for them to differ or that there could be a problem.
Message 20 of 20
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