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Monthly payments gone up

Tamla10
Newbie
Posts: 2
Registered: ‎27-02-2016

Monthly payments gone up

Hi,I have just received my monthly email for my direct debit amount and it has gone up by £4 a month.

No information as to why,can anyone help?

2 REPLIES
JayG
Pro
Posts: 1,042
Thanks: 104
Fixes: 3
Registered: ‎30-10-2011

Re: Monthly payments gone up

Rises in line rental apart, it's usually because your contract has expired and at least part of your deal has reverted to a higher price. If that is the case you may be able to reverse the increase by re-contracting.

Plusnet Help Team
Plusnet Help Team
Posts: 6,113
Thanks: 591
Fixes: 229
Registered: ‎01-01-2012

Re: Monthly payments gone up

Hi there.

I can see this is due to the deal you were on ending.

If you call us on 0800 013 2632 we can discuss a new deal with you.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team