cancel
Showing results for 
Search instead for 
Did you mean: 

Monthly bill being invoiced every day

theoule
Grafter
Posts: 81
Registered: ‎31-07-2007

Monthly bill being invoiced every day

I'm on essential services bundle £1.06 per month, and for  the last 4 days have been notified of payments being taken.
Ticket no.78589235 raised on sunday.  If this goes on I'll be paying £30 a month for email.
Can someone take a look please?
1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,871
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Monthly bill being invoiced every day

Hi,
Really sorry about this. I've flagged the issue to a member of our billing team as we need to adjust the invoice date to get this fixed for you. I'll make sure that's corrected soon for you.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team