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Monthly bill being invoiced every day

theoule
Grafter
Posts: 81
Registered: 31-07-2007

Monthly bill being invoiced every day

I'm on essential services bundle £1.06 per month, and for  the last 4 days have been notified of payments being taken.
Ticket no.78589235 raised on sunday.  If this goes on I'll be paying £30 a month for email.
Can someone take a look please?
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,479
Thanks: 246
Fixes: 68
Registered: 27-04-2007

Re: Monthly bill being invoiced every day

Hi,
Really sorry about this. I've flagged the issue to a member of our billing team as we need to adjust the invoice date to get this fixed for you. I'll make sure that's corrected soon for you.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team