Monthly Payment
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Monthly Payment
24-04-2012 3:03 PM
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On looking at my bank account it was taken out yesterday the 23rd and all my previous payments were made on the same day.
Why should I start getting these 'no payment recieved'notices now.
Re: Monthly Payment
24-04-2012 4:07 PM
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Re: Monthly Payment
24-04-2012 4:12 PM
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Re: Monthly Payment
24-04-2012 4:49 PM
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Re: Monthly Payment
24-04-2012 4:53 PM
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Re: Monthly Payment
24-04-2012 4:57 PM
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Let us know if you get stuck.
Re: Monthly Payment
24-04-2012 5:17 PM
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Dah, do it the real easy way, never mind fiddling with those small BT plugs, just turn the modem/router off at the mains, wait a couple of minutes and then turn it on again
Re: Monthly Payment
24-04-2012 7:48 PM
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The item then gets a whole re-start, and system check on power up.
Re: Monthly Payment
25-04-2012 12:01 AM
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Chris
Re: Monthly Payment
25-04-2012 9:00 AM
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That's why we usually ask for people to disconnect and reconnect via the router's interface (log into that at http://192.168.1.254 by default with a username of admin and the password being the serial number starting CP on the base of the router) or to disconnect there before powering off and resyncing, as that stops the disconnection being seen as a possible fault.
I believe the DLM will only change the profile if it sees a number of disconnections (I think the figure is 10 in an hour, but wouldn't like to test that in all honesty) but better safe than sorry.
Hope that helps explain.
Re: Monthly Payment
25-04-2012 9:53 AM
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We've always thought this was the case Are you able to confirm this is fact, ie.stated by BT ? Or is just what seems to be the case, based on all the users experiences? Thanks for your help, it's always appreciated.
Quote from: Matt ...................................... or to disconnect there before powering off and resyncing, as that stops the disconnection being seen as a possible fault.
Re: Monthly Payment
25-04-2012 9:59 AM
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I mean, we know that most routers send a stop packet when disconnecting, and if this is received by the exchange equipment then it knows that the connection has been terminated by request and therefore isn't a faulty forced disconnect... from there it was just reasoning/guesswork really.
Re: Monthly Payment
25-04-2012 10:07 AM
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Re: Monthly Payment
25-04-2012 10:07 AM
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I wrecked a computer a few years ago because I kept powering it up and down during the BIOS screen as it had a fan problem.
I should know better.
Must remember to disconnect properly next time
Re: Monthly Payment
25-04-2012 10:10 AM
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