Monthly Direct Debit increase
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Monthly Direct Debit increase
21-10-2016 5:01 PM
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Only just realised, looking at my bank statement, that there's been a price increase for BB.
Only £1 but didn't get any notification of it. (Explains why my spreadsheet is all wrong!)
Re: Monthly Direct Debit increase
21-10-2016 5:08 PM
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That was probably the increase in Line Rental and you should have received notification several months ago
Re: Monthly Direct Debit increase
21-10-2016 5:14 PM - edited 21-10-2016 5:16 PM
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Looks that way, judging by my statement, but trawling back thru mails -- nope. Didn't get anything.
Ah, unless it was included in the monthly DD reminder? Serves me right for not actually reading them...
But thought should have been a separate notification?
edit --
Hang on. Line rental. Isn't that for phone? I don't have PN phone.
Re: Monthly Direct Debit increase
21-10-2016 5:28 PM
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https://www.plus.net/help/2016-pricing-changes-new/
What changes are you making to Broadband?
Unlimited Broadband only (broadband without home phone) will increase by £1 from £12.49 to £13.49 per month (otherwise from £19.99 to £20.99 per month for customers in non low-cost areas).
The email should have had this as the subject
Important information about your Plusnet service
Re: Monthly Direct Debit increase
21-10-2016 5:41 PM
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Not sure I read it right. Its worded oddly.
I'm on 10g per month, BB only, not unlimited.
But, doesn't really matter for £1.
I must be on some legacy tariff, these numbers don't match what I pay.
Just odd I didn't get the mail.
Re: Monthly Direct Debit increase
24-10-2016 12:40 PM
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I've just checked back and your email is showing as being sent back on the 18th July 2016
Re: Monthly Direct Debit increase
24-10-2016 2:38 PM
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Thanks for checking.
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