Monthly Contract - lost a day?
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Monthly Contract - lost a day?
28-02-2013 3:15 AM
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This month, there is obviously no 29th - and the new month has just started today - the 28th.
However, it is showing that the next month lasts until the 27th March, and the following month will begin on the 28th March.
Have I permanently lost a day?
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
Re: Monthly Contract - lost a day?
28-02-2013 3:16 AM
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Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
Re: Monthly Contract - lost a day?
28-02-2013 1:52 PM
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I'm sure once it's run that the contract dates will be shown correctly, but will check on this later for you to confirm.
Re: Monthly Contract - lost a day?
28-02-2013 2:26 PM
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To be is to do - Kant
do be do be do - Sinatra
Re: Monthly Contract - lost a day?
28-02-2013 2:44 PM
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Quote from: Matt it doesn't look like billing has actually run on it yet
The billing run might not have happened, but the month's dates can be seen in the VMBU pages.
On the 3 month history page, the earliest 2 months show 29th-29th, while last month is showing as 29th-28th. Then the current month detail has daily slots beginning on the 28th Feb, with the last empty one dated 27th March.
I'll watch to see if that has changed in a day or two. TBH it won't matter that much - that account is only likely to last for another month or two anyway.
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
Re: Monthly Contract - lost a day?
28-02-2013 4:25 PM
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Re: Monthly Contract - lost a day?
28-02-2013 7:55 PM
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Quote from: Matt I assure you the usage period will set itself properly once billing has run.
I've now received the email notifying me about the direct debit payment, and there's an entry in the "transactions" section. Does that mean the billing has run?
Because, right now, my VMBU history page shows "current period" as 28th Feb - 28th Feb: just a single day! The summary page agrees - and both show just a single daily slot.
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
Re: Monthly Contract - lost a day?
28-02-2013 8:23 PM
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Re: Monthly Contract - lost a day?
01-03-2013 9:34 AM
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Hope you're seeing the same.
Re: Monthly Contract - lost a day?
01-03-2013 1:18 PM
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Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
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