cancel
Showing results for 
Search instead for 
Did you mean: 

Month Refund.

jonathanwears
Newbie
Posts: 8
Registered: 16-12-2010

Month Refund.

Way back when i first joined, i paid for a months broadband which did not work.  i asked back then if i would get my money back and they said yes.
However im not sure if I got this money refunded/discounted and since they support section of the portal is just impossible to navigate, im asking if i did or did not recieve this money since I will be cancelling my account due  to my circumstances.
Thanks
Jonathan
3 REPLIES
alanf
Aspiring Pro
Posts: 1,931
Thanks: 78
Fixes: 1
Registered: 17-10-2007

Re: Month Refund.

Have you checked your bank statements? Typically PN refund to the account from which payment is taken rather than reducing bills.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Month Refund.

Hi Jonathan,
It looks like this wasn't done initially, so I've just added a free month if that's okay?
jonathanwears
Newbie
Posts: 8
Registered: 16-12-2010

Re: Month Refund.

Yes that will be great thanks.