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Month Refund.
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- Re: Month Refund.
Month Refund.
06-04-2011 8:16 PM
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Way back when i first joined, i paid for a months broadband which did not work. i asked back then if i would get my money back and they said yes.
However im not sure if I got this money refunded/discounted and since they support section of the portal is just impossible to navigate, im asking if i did or did not recieve this money since I will be cancelling my account due to my circumstances.
Thanks
Jonathan
However im not sure if I got this money refunded/discounted and since they support section of the portal is just impossible to navigate, im asking if i did or did not recieve this money since I will be cancelling my account due to my circumstances.
Thanks
Jonathan
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Re: Month Refund.
07-04-2011 2:35 PM
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Have you checked your bank statements? Typically PN refund to the account from which payment is taken rather than reducing bills.
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Re: Month Refund.
07-04-2011 2:50 PM
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Hi Jonathan,
It looks like this wasn't done initially, so I've just added a free month if that's okay?
It looks like this wasn't done initially, so I've just added a free month if that's okay?
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Re: Month Refund.
07-04-2011 11:01 PM
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Yes that will be great thanks.
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