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Money hasn't gone out of bank
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Money hasn't gone out of bank
14-04-2020 2:50 PM
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Could someone from Plusnet contact me in regards to my bill, it was due to go out on 13th however it was bank holiday yesterday so presumably it would go out today yet it hasn't? i don't want to be left without internet again lile last month so if possible please contact me a Plusnet agent.
Kind regards
Sarah
Kind regards
Sarah
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Re: Money hasn't gone out of bank
14-04-2020 2:58 PM
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This topic has been moved from Chat to My Account / Billing
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Re: Money hasn't gone out of bank
14-04-2020 2:59 PM
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If you're paying by DD it will come out automatically and usually is the day or so after a weekend / bank holiday.
You should be able to see if your bank has rejected the the DD.
You should be able to see if your bank has rejected the the DD.
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Re: Money hasn't gone out of bank
14-04-2020 7:14 PM
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Thanks for getting in touch @qwerty76
I'd recommend allowing a few more days because of the bank holiday.
We'll let you know should the payment fail for any reason. Let us know if there are issues.
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