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Money Saving Expert article on PN billing problems ...

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Hero
Posts: 3,356
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Registered: ‎17-05-2013

Money Saving Expert article on PN billing problems ...

Due to the many billing and missing referrals complaint threads of which I've only read a few, I'm not sure if this has already been mentioned, but I just saw this Money Saving Expert article linked to over on ThinkBroadband courtesy of @jelv

 

 

It seems that PN are claiming only a few people are affected, and that the missing referrals are not linked to the new billing system.  Roll_eyes

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Rising Star
Posts: 64
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Registered: ‎26-09-2017

Re: Money Saving Expert article on PN billing problems ...

"If you cancelled a Plusnet service last month and have been told a payment has been taken, you can call 0800 432 0200 to report this. Plusnet says it will also be contacting all affected ex-customers too."

Looking forward to hearing from plusnet soon .
Plusnet's approach to ex-customers reminds me of that line from hotel California
'you can check out but you can never leave ' 😉
You can check out but you can never leave ( easily)