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Mistaken Plusnet Service Cancellation

Sharpy
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Posts: 1
Registered: ‎03-08-2020

Mistaken Plusnet Service Cancellation

A new neighbour has moved into a rental property with a similar building name to ours (and the same postcode). They are attempting to change broadband supplier but by mistake have instigated a cancellation of our service.

So far I have been unable to contact plusnet by phone to have this reversed.

Any suggestions to get this resolved?