It has been over 2 days now since I logged the ticket with Plusnet and still nobody has contacted me. It is good to see that they are not running the Online Chat, not answering their phone lines and ignoring their own Support Ticketing system. I know they also won't read posts in here. I wonder how we are supposed to get them to talk to us.
I wonder if I should I cancel my Direct Debit as that would get them looking at my account. Am sure though I will just get an email from them from an automated account so they still wouldn't respond to me.
Does anybody know if there is an email address I can use to contact them and one that they actually monitor?
