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Missing cheque
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Missing cheque
22-09-2017 11:36 PM
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Hi,
I have left plusnet. After putting in a complaint Carl Tomlinson advised in writing on 04/09 that I would receive a cheque to my new address. I haven't received anything and it's been 19 days. Can someone help please?
Thanks
Lynsey
I have left plusnet. After putting in a complaint Carl Tomlinson advised in writing on 04/09 that I would receive a cheque to my new address. I haven't received anything and it's been 19 days. Can someone help please?
Thanks
Lynsey
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Re: Missing cheque
27-09-2017 11:38 AM
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Hi there,
It looks like your original cheque went to your previous address so I'm sorry about that.
There's a request that was passed to our billing team yesterday for a new cheque so that should reach you soon.
Message 2 of 2
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