I have not received any correspondence regarding the reward card linked to my service agreement. Can you advise timeline or re-send the activation email that I might have missed. Thanks.
The initial email should arrive within 10 days of the service going live
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
You email was sent out a few days ago but as you missed this I've claimed this reward on your behalf, and this will be sent out to you through the post within the next 30 days.
