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Missing £75 cashback

FIXED
SLKondrat
Newbie
Posts: 2
Registered: ‎18-11-2019

Missing £75 cashback

Hi,

We signed up for Plusnet Fibre in October but have had no email regarding the cashback offer?

We have checked the spam and deleted folders but nothing there.

Could it be resent?

 

4 REPLIES 4
Beyhive
Plusnet Help Team
Plusnet Help Team
Posts: 722
Thanks: 100
Fixes: 43
Registered: ‎25-02-2019

Re: Missing £75 cashback

Fix

Hi @SLKondrat,

 

To make things easier I've auto-redeemed the cashback for you now which means you'll receive your cashback within the next 30 days by post.

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team
SLKondrat
Newbie
Posts: 2
Registered: ‎18-11-2019

Re: Missing £75 cashback

Thanks

Beyhive
Plusnet Help Team
Plusnet Help Team
Posts: 722
Thanks: 100
Fixes: 43
Registered: ‎25-02-2019

Re: Missing £75 cashback

You're welcome @SLKondrat,

 

Let us know if there is anything else we can help with today.

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team
Mav
Moderator
Moderator
Posts: 20,597
Thanks: 3,877
Fixes: 431
Registered: ‎06-04-2007

Re: Missing £75 cashback

Moderator's note by Mike (Mav): The fix has been changed to @Beyhive as per message #2.

Forum Moderator and Customer
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