I've missed my last direct debit and have had restrictions put on the account, it normally gives you a two week grace period option but this isn't appearing and plus net have restricted their own website so I can't even get on my account information! Help please!
Once you're in click 'bills and payments' and 'change bill date', this will present you with a calendar to choose your new date It's worth noting that the 1st of each month is not possible to select as a billing date, the earliest you 'll be able to choose is the 2nd.
Please be aware this is an invoice date change and the direct debit will come out around 5 working days after.
You are only able to change your billing date once every 4 months.