So after settling in to my new place fully, I remembered that as part of my broadband deal with Plusnet there was some cashback as part of my plan - £50 to be exact. So I searched my emails, and in my junk folder I found an email from Plusnet dating back to November. "Claim your cashback now!" it said. Great! However, after reading the smallprint, I found I could only claim the £50 cashback 2 months after receiving that email. My question to plusnet is - what is the purpose of this two month limit? Other than to eliminate a certain percentage of people being able to claim it? I would have imagined, as my contract is EIGHTEEN months long, that I should be able to claim my reward for signing on the dotted line to plusnet within that timeframe. Now, I'm feeling regret, and a bit of a negative feeling towards plusnet for placing this arbitary limit, because apart from this seem to be one of the better and more upfront broadband providers.
