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Migrating to Origin fibre-avoiding problems.

threndydd
Newbie
Posts: 2
Registered: 02-02-2008

Migrating to Origin fibre-avoiding problems.

Hi, does anybody have advice on how to avoid any hassle when migrating to another supplier on fibre optics?
Someone in the past had to keep paying  Plusnet as the comms. sytem between BT and Thales or Plusnet failed to notify the transferr. It appeared as though moving to fibre was different to the normal migration.
Presenly waiting for a MAC key from Plusnet.Any advice appreciated.
Michael
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,491
Thanks: 248
Fixes: 68
Registered: 27-04-2007

Re: Migrating to Origin fibre-avoiding problems.

Hope all goes well with the new ISP, do let us know how you get on.
Quote
system between BT and Thales or Plusnet failed to notify the transfer

We don't get notified of a transfer to Thales so the best thing to do would be to give us a call or drop another post on here when you've been transferred.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
threndydd
Newbie
Posts: 2
Registered: 02-02-2008

Re: Migrating to Origin fibre-avoiding problems.

Thankyou for your help. Michael