Hi mand i called yestarday to book / get the engineer appointment times. The chap that answered could not understand a word i said and couldnt even get the postcode correct when i spelt it several times clearly . In the end he fobbed me off saying the correct team are now dealing with it. All of which i can read in the ticket myself.
I dont like how the ticket says the max stable rate is now 1mb and the fault threshold has been lowered to match.
The engineers that were here said the line needs a second appointment and they saw the issue for themselve.
Mand please could you book the appointments for me as this is starting to drag. 1-6pm Anyday
Cheers Alan
