Migrated out/ account closed

[#1]

I have migrated out and there were no fees to pay. Access to my online account has also been removed so I can no longer check messages etc. There is a refund due for unused service, how long can I expect that to take, as I would like to cancel the direct debit before it is next due?

Thanks

[#2]

The refund was processed on Friday so it should be in your account by the end of next week at the latest

[#3]

Excellent, thank you