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Metronet regrade

keybored
Grafter
Posts: 32
Registered: 20-07-2010

Metronet regrade

Did an online regrade yesterday, from option 2 to option 3 owing to going over my monthly usage for the last few months. Anybody know how long it takes for the upgrade to take effect? Ticket number is  34322660. I assumed wrongly or rightly, that the upgrade would take effect more or less immediately, but a/c still shows as option 2. Any help much appreciated.
5 REPLIES
Moderator
Moderator
Posts: 26,434
Thanks: 1,458
Fixes: 84
Registered: 14-04-2007

Re: Metronet regrade

Regrades usually occur on your billing date.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
keybored
Grafter
Posts: 32
Registered: 20-07-2010

Re: Metronet regrade

Ok, thanks
Community Veteran
Posts: 2,106
Registered: 06-02-2008

Re: Metronet regrade

Don't worry, the change is scheduled for the 22nd Smiley
keybored
Grafter
Posts: 32
Registered: 20-07-2010

Re: Metronet regrade

So I have to suffer 2 more nights of traffic shaping then?
Community Veteran
Posts: 2,106
Registered: 06-02-2008

Re: Metronet regrade

I'm afraid so Sad