Member's portal - Payment details page
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Member's portal - Payment details page
09-09-2015 8:37 AM
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Ever since I moved bank whenever I log in to my account(s) the first page I get is a 'Payment Details' page. This page displays my current DD instruction and an offer to add a Card. I never had this until I moved my bank, is there anyway to remove this without adding a card?
Re: Member's portal - Payment details page
09-09-2015 9:30 AM
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Would you mind adding some card details and then removing them to see if that stops it moving forward.
Re: Member's portal - Payment details page
09-09-2015 10:00 AM
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Re: Member's portal - Payment details page
09-09-2015 12:57 PM
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For the time being, all I am able to suggest is to ignore the page, however if/when I have a better answer I will let you know.
Re: Member's portal - Payment details page
09-09-2015 1:06 PM
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Also I've just logged in to check the address on my account and it's still wrong, has this been done yet?
Re: Member's portal - Payment details page
09-09-2015 2:25 PM
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In regards to the address on the other account:
Quote from: HarryB Thanks Mook.
I've got it as far as the address being the same as the other accounts, but struggling to get the system to update the last part.
I can't make any guarantees that there will be a speedy resolution on the last bit, but I'll keep trying!
Re: Member's portal - Payment details page
09-09-2015 2:41 PM
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Re: Member's portal - Payment details page
20-09-2015 12:44 AM
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Re: Member's portal - Payment details page
20-09-2015 4:45 PM
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Re: Member's portal - Payment details page
20-09-2015 5:47 PM
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Re: Member's portal - Payment details page
20-09-2015 7:37 PM
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