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Made mistake with billing date

jb68
Grafter
Posts: 35
Thanks: 4
Registered: ‎21-06-2019

Made mistake with billing date

Hi all,

 

I changed my billing date because I thought that was the day it came out my bank but realised it takes it out a week after and it seems I have to wait 4 months to get it changed again.

 

Will I have to wait the 4 months to change it Sad 

2 REPLIES 2
OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: Made mistake with billing date

Hi @jb68

 

I'm really sorry to hear this. Unfortunately, you are only able to change your billing date every 4 months. 

 

We're sorry for any inconvenience caused. 

 

Kind Regards

jb68
Grafter
Posts: 35
Thanks: 4
Registered: ‎21-06-2019

Re: Made mistake with billing date

Ah no worries. Should be made more clear though ! Smiley