Madasafish Acquired by PlusNet - Not fit for service !!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Madasafish Acquired by PlusNet - Not fit for s...
Madasafish Acquired by PlusNet - Not fit for service !!
21-04-2016 11:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank You for taking over the Madasafish Email accounts. I have to say though we really do feel like the poor relation. Our system is so basic we have no encryption on any of the email accounts and would have thought the transition to Plusnet would have included a much more professional front end like that which is offered to the Plusnet customers.
I have had my email address for many years and want to retain it otherwise I would have changed to the free email services which provide a much more secure end to end encryption.
The service I'm paying for is not free so it there something that can be done about this in the form of upgrading the rather shoddy totalise server ?
Kind regards
Re: Madasafish Acquired by PlusNet - Not fit for service !!
21-04-2016 2:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Wow, that brings back some memories....before I joined Plusnet years ago...I was with Madasafish. It seems eons ago.
Re: Madasafish Acquired by PlusNet - Not fit for service !!
21-04-2016 9:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello there. I'm sorry to hear that you're not happy with your Madasafish email service. As the Madasafish servers use a different mail system compared to Plusnet, we're unable to migrate it across on to the Plusnet system. Furthermore, neither the Plusnet nor Madasafish servers currently support end to end SSL encryption. At the moment, they rely on authenticating using your password.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Madasafish Acquired by PlusNet - Not fit for service !!
21-04-2016 10:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It doesn't address the SSL aspect, but you can log into Plusnet Webmail using your Totalise address.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Madasafish Acquired by PlusNet - Not fit for service !!
21-04-2016 10:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I tried to login to the PlusNet portal but it didn't work.....which pull down tab do I have to select as service provider, as totalise isn't presented.
Kind regards
Re: Madasafish Acquired by PlusNet - Not fit for service !!
21-04-2016 10:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Odd, it should work just using the default (Plusnet) and your full email address as the username)
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Madasafish Acquired by PlusNet - Not fit for service !!
22-04-2016 9:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It doesn't appear to work using this portal
https://www.plus.net/index_portal.html
I am however more concerned with the lack of encryption on password authentication knowing how easy it is to monitor and hijack with man in the middle attacks....or in public places with wifi.
Re: Madasafish Acquired by PlusNet - Not fit for service !!
22-04-2016 9:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You won't be able to log in to the Plusnet website, only the webmail. https://webmail.plus.net
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Madasafish Acquired by PlusNet - Not fit for s...