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Mac Key
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Mac Key
08-09-2011 3:03 AM
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Where about's is the Mac Key located?
Message 1 of 6
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Re: Mac Key
08-09-2011 6:25 AM
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You have to ring customer support and ask for it or send a letter. It has to be generated by Plusnet and is time limited (30 days).
Plusnet then have 5 days to supply it during which time they may contact you to discuss the reasons why you are leaving.
Plusnet then have 5 days to supply it during which time they may contact you to discuss the reasons why you are leaving.
Message 2 of 6
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Re: Mac Key
08-09-2011 2:26 PM
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I know that I have already requested a MAC key, I just want to know when I get it where it will be located
Message 3 of 6
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Re: Mac Key
08-09-2011 2:32 PM
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It will probably be in a closed ticket on your account
Message 4 of 6
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Re: Mac Key
09-09-2011 12:46 AM
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Mine was emailed to me along with a reference to the ticket where it was also accessible and the expiry date (that was before I decided not to use it).
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Message 5 of 6
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Re: Mac Key
09-09-2011 9:50 AM
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As per my colleagues reply on ticket 46319007 made on the 7th, the MAC key has been requested and should be provided within 5 days of being requested so I'd expect that ticket to be updated with a MAC key by Monday at the very latest.
Message 6 of 6
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