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MPF Fibre Order? Confused!

Parrotmum
Interested
Posts: 2
Registered: ‎09-04-2020

MPF Fibre Order? Confused!

I renewed my contract in June, but cancelled the unlimited calls as I make very few calls.
My bill came through and I was wrongly charged £9 for them.
Finally got refunded this month, but the unlimited calls still show in my products in my account.
I have an open question about this. Today I get a message which reads:
Can you please remove the MPF Fibre Order on the account as this may be preventing us from altering the call plan on this account?
I have no idea what this is! I've replied but no answer yet!
1 REPLY 1
Mav
Moderator
Moderator
Posts: 21,502
Thanks: 4,391
Fixes: 500
Registered: ‎06-04-2007

Re: MPF Fibre Order? Confused!

Moderator's note(s):

Thread moved from General Chat to My Account/Billing.

Forum Moderator and Customer
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