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MAC address request

CrashBangWallop
Dabbler
Posts: 14
Registered: ‎01-03-2013

MAC address request

How do I request my MAC address for transfer to a new ISP ?
This used to be great, it isn't anymore and 60Gb is no longer enough now I have LoveFilm Instant.

So I'm packing my bags and moving on, good luck sorting the routing issues, I just need my magic beans first please.
Ta!
4 REPLIES
Mattz0r
Rising Star
Posts: 620
Fixes: 1
Registered: ‎21-07-2010

Re: MAC address request

Hey there CrashBanWallop,
Sorry to hear that you're thinking of switching providers,
Have you considered our new Unlimited package? Depending on your exchange area (enter your phone number/post code) you could get this package for £9.99 on a 12 month contract or £12.49 without a contract. However, if your exchange area is Market 1 the cost for this would be £16.99 on a 12 month contract or £19.49 with no contract option.
However, if you do feel you'd still like the MAC you can contact our Customer Options Team at any time during their office hours of Monday to Friday between 9am and 5:30pm on the standard support number and selecting option number 5.
Regards,
Matt
CrashBangWallop
Dabbler
Posts: 14
Registered: ‎01-03-2013

Re: MAC address request

Peter Gabriel - Addicted to love
Soft Cell - Tainted love
and many more
All interspersed with breaks as though somebody has picked up the call.
Whilst I like music, I dont like hold music, is there any way to get this MAC address by email ?
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: ‎11-08-2007

Re: MAC address request

Not by email, but you can by paper post - see Terminating Services  Undecided
Moderator
Moderator
Posts: 27,362
Thanks: 1,900
Fixes: 179
Registered: ‎14-04-2007

Re: MAC address request

The address is:
Plusnet,
The Balance,
2 Pinfold Street,
Sheffield
S1 2GU

Customer and Forum Moderator. Windows 10 Firefox 64.0 (64-bit)