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Loyalty discount

recycledteenage
Dabbler
Posts: 10
Registered: ‎23-10-2010

Loyalty discount

For the past two years or so I've had a £3.00 per month discount for staying with Plusnet for a further 12 months.
This months invoice does not include that discount.  Anyone know if it has been discontinued please?
John the R-T
http://www.john-the-r-t.co.uk/ Cruise and Family site.
http://john-the-r-t.110mb.com/ - Annexe.
13 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Loyalty discount

Yes - unfortunately
recycledteenage
Dabbler
Posts: 10
Registered: ‎23-10-2010

Re: Loyalty discount

Thanks for prompt reply.  Time to put my thinking cap on to find out if there are other options.
John the R-T
http://www.john-the-r-t.co.uk/ Cruise and Family site.
http://john-the-r-t.110mb.com/ - Annexe.
jim:quote
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Loyalty discount

You could of course consider the latest products if you aren't already on one http://www.plus.net/
recycledteenage
Dabbler
Posts: 10
Registered: ‎23-10-2010

Re: Loyalty discount

Thanks, I've been looking at Plusnet Extra but can't see any mention of webspace.  Presumably I would keep my allowance.
DD billing date is today so I'll wait until the middle of next month.
PS.  Sorry about the full quote.  I'm more used to usenet where I can highlight the part of a post I want to quote.
--
John the R-T
http://www.john-the-r-t.co.uk/ Cruise and Family site.
http://john-the-r-t.110mb.com/ - Annexe.
jim:quote
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Loyalty discount

Just reply by clicking on the reply button - lower right - and not the quote button. If you want to quote part of the preceding post just edit out the bits you don't want.
Back to the subject - you would retain all your existing addons such as webspace.
recycledteenage
Dabbler
Posts: 10
Registered: ‎23-10-2010

Re: Loyalty discount

Thanks.
--
John the Recycled Teenager
http://www.ukpeoplesilversurfers.co.uk/
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Loyalty discount

Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: Loyalty discount

Quote from: recycledteenager
--
John the Recycled Teenager
http://www.ukpeoplesilversurfers.co.uk/

Looking at your signature I'd never have guessed you were a Usenet user! Tongue (amazing how how people who use usenet don't know how to do a proper signature)
Unfortunately that isn't recognised by the forum software so won't be automatically stripped if someone quotes you.
You need to go to PROFILE, Forum Profile Information and put your signature in there.
Incidently, have you found plusnet.service.customer-feedback on usenet.plus.net?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
recycledteenage
Dabbler
Posts: 10
Registered: ‎23-10-2010

Re: Loyalty discount

Thanks jelv.
Sig now added to my profile.  Not been necessary up till last week as I've not posted to Plusnet forums before.  I HATE web based forums.
Yes, I have subscribed to some of the plusnet usenet groups including plusnet.service.customer-feedback where I have seen your helpful posts. 
Plusnet Help Team
Plusnet Help Team
Posts: 13,737
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: Loyalty discount

Hi all,
Nice to meet you John, If you decide to change account type feel free to give me a shout and I'll make sure it goes through smoothly for you.
Adam.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
recycledteenage
Dabbler
Posts: 10
Registered: ‎23-10-2010

Re: Loyalty discount

TVM.
I'm still debating whether to go for Value or Extra although Extra looks better for when my Grand/Great Grand childred visit.
Plusnet Help Team
Plusnet Help Team
Posts: 13,737
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: Loyalty discount

What I would advise anyone who is unsure is if you're more inclined to err on the side of caution you could try that for a month and keep tabs on your usage figures. If its below 10gb you could downgrade to Value. Otherwise if you want to take a calculated risk try value then upgrade if you go above10gb.
Adam.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
recycledteenage
Dabbler
Posts: 10
Registered: ‎23-10-2010

Re: Loyalty discount

Sound advice thanks.    Smiley