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Loyalty Bonus

PhyllisTyne
Aspiring Pro
Posts: 621
Thanks: 39
Fixes: 3
Registered: ‎30-08-2007

Loyalty Bonus

I have been with Plusnet in its various guises since the dawn of the Internet!
Whilst I'm generally happy with the service I do get a bit tempted by some of the introductory (and some longer term pricing) deals offered by other providers. I do get a couple of quid back a month due to referrals but it would be nice if we got some kind of bonus for long service. I would even be willing to sign up for a longer term contract if it brought the price down a bit.
Just a thought  Smiley
PT
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,737
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: Loyalty Bonus

Thanks for the feedback. It's a subject that's been brought up a number of times before on here, we don't have any plans to do that and I'm unaware of any other ISPs setting a precedent for this.
I'm wondering after what period of time people would generally consider themselves as a loyal customer?
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 Adam Walker
 Plusnet Help Team
PhyllisTyne
Aspiring Pro
Posts: 621
Thanks: 39
Fixes: 3
Registered: ‎30-08-2007

Re: Loyalty Bonus

I would think in these days of rate tarts for everything anyone who has been with you over 5 years might be considered loyal. You could have a sliding scale to reward those that have been with you much longer like me  Grin although that might be difficult to implement. I think a long term sign up discount could be another solution - i.e 10-15% off standard monthly charge for 5 year sign up.