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Low Cost Areas

zuchov1
Newbie
Posts: 8
Registered: 18-05-2012

Low Cost Areas

My exchange is currently categorised as a Market 2 exchange where I pay £17.99 per month. But this is a low cost area with a monthly price of £11.49 as seen in your support pages. So is there any chance of lowering my monthly bill to the correct level.
3 REPLIES
Community Veteran
Posts: 6,608
Thanks: 209
Fixes: 15
Registered: 16-02-2009

Re: Low Cost Areas

Normally you need to raise a ticket.
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Low Cost Areas

Done, the lower cost will apply from your next billing date.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
zuchov1
Newbie
Posts: 8
Registered: 18-05-2012

Re: Low Cost Areas

Thanks Smiley